Q. How much are tickets for the general public?

A. $500 + $9.50 transaction fee = $509.50 total per pass. This fee covers both days of the conference, February 28 and 29, 2024. Please note the $9.50 transaction fee is non-refundable.


Q. I work for an Employer Partner organization of CCDI, how many complimentary passes do we receive?

A. One-Year Employer Partners receive 4 passes. Three-Year Employer Partners receive 6 passes. 


Q. How do I redeem my complimentary passes as an Employer Partner?

A. Your organization’s designated primary contacts who manage the Employer Partner program are emailed a promo code that you can use during the registration process to redeem these passes. If you are not sure who your organization’s primary contacts are, please contact [email protected].


Q. I didn't receive the promo code, what should I do?

A. Primary contacts from your organization will receive the promo code. If the codes were not received by those individuals, please contact your Partner Relations Manager or [email protected]


Q. I am an Employer Partner and want to purchase additional tickets. How do I do that?

A. Along with your promo code for your complimentary passes, there is another code to purchase additional tickets with a 15% discount ($500 less 15% discount). This code is sent to your organization’s primary contacts. Please use this code to register for additional


Q. How do I become an Employer Partner?

A. Visit the CCDI Employer Partner webpage for more information or contact [email protected].



Q. How do I register for the UnConference?

A. For detailed instructions on how to register (with screenshots) see below:

Click here to access the registration website for CCDI UnConference 2024. To change the language of the page, click on the language icon in the top right-hand corner. Click on “Register Now” to begin the process.   

*Note: If you are using a promo code, please type the code in manually to avoid any errors that can occur when copying and pasting. 


Q. How will I receive my ticket after registering?

A. You will receive an email from the PheedLoop platform confirming your registration was successful and another email with an invoice. Please note you will not receive a link to access the event. An email containing the link to access the platform will be sent to you two to three before the event. Please ensure to check your spam/junk folders for all emails related to CCDI UnConference 2024.


Q. I registered and I didn’t get my confirmation email. What do I do now?

A. If you did not receive your confirmation email in your inbox or spam/junk folders within 30 minutes of registering, please reach out to [email protected]


Q. Can I register for more than one guest? 

A. You can purchase one pass at a time. Once you have completed a purchase, click on the “Category” button located in the top left corner to repeat the registration process. When you reach the ticket purchase page, enter the new registrant’s information in the mandatory fields. Once complete, the registrant will receive an email confirmation, please ensure their email address is spelled correctly. If you require assistance, please contact [email protected].


Q. Can I send our promo code to my guests, and they register themselves? 

A. Yes. Please have them refer to the following instructions [link to instructions doc]. Please note that if the code has been used more than the allotted amount, it will not work. 


Q. Do all complimentary passes available on the promo code have to be registered at the same time?

A. No, it is not necessary to register all at the same time. Registration for multiple passes can be completed in separate sessions (one ticket at a time). 


Q. What is the deadline to register? 

A. Registration for the live event will close on Monday February 26, 2024, at 11:59 p.m. Eastern time. Due to the high level of planning and our commitment to providing a smooth user experience for those who have registered for the event, we will not be accepting registrations after the deadline.


Q: Can I transfer my pass to another person once I’ve registered?   

A: Yes, please send an email to [email protected] with your requestInclude the name, email address and organization of both parties in the email. 


Q: How can I get a refund?   

A: Please contact [email protected] and provide a copy of your ticket invoice. Include your name, email address and organization in the email.     



Q. Is this a virtual or in person conference?

A. This conference will be 100% virtual.


Q. What is the date and time of the conference?

A. This is a two-day conference taking place on February 28 and 29, 2024. The conference times are 11:00 a.m. – 3:30 p.m. Eastern Time on both dates.


Q. Is the content on each day different or the same?

A. There will be different content presented on each day of the conference. 

Click here for more information, including the agenda of the conference.  


Q. Can I register for individual sessions or just one day? 

A. While we highly recommend attending the full conference, if you are not able to attend the full conference across both days, please feel free to attend the sessions you are able to. Your ticket will allow you access into all sessions across both days so you can come and go as you please. 


Q: I have accessibility needs, what should I do to have them accommodated?  

A: You may identify accessibility requirements during the registration process. Accessibility features in the conference platform may be accessed using the “accessibility button” (black circle with a stylized representation of a person) on the bottom right corner of the screen.  


Q. What logistical considerations should I note in advance of the conference to be ready for the event?

A. You will receive an email with instructions and a guide to access the conference platform two days before the event. We recommend logging in ahead of the event to do the following:

  • Test your audio, video, and Wi-Fi connection.  
  • If you will be accessing the event while connected to your organization’s network, your access may be restricted by network security measures. Please log in ahead of time to test your access and consult with your organization’s IT support team for a resolution if necessary.   
  • For the best experience, please access the event using a desktop or laptop computer. 


Q. What is the structure of the CCDI UnConference

A. Click here for the agenda


Q. Will the UnConference be offered in English and French?

A. There will be a mix of sessions with presentations in either English or French. Live simultaneous interpretation and live captioning will be available in both languages.


Q. Will the conference be recorded and available for registrants?

A. The Conference sessions will be recorded and can be accessed for 90 days for all registrants. Recordings can only be accessed through the virtual event platform and all registrants will be notified after the event when the recordings become available. 


Q. Will I have to download a specific platform for the conference?

A. No, the event platform will be accessible from an internet browser. You will receive instructions two days before the event on how to access the platform.


Q. Who should I contact if I have technical issues on the day of the event?

A. You will be provided with instructions on how to access the platform and troubleshooting information for common technical issues two days before the event. Please note there will be no live on-demand technical support, if you encounter any issues, please contact [email protected].



Q. Do I need to read or prepare anything for CCDI UnConference?

A. The conference should be accessible to anyone, whether you are relatively new to diversity, equity, and inclusion, or experienced. You may visit the registration website to learn more about the sessions and featured speakers.


Q. Who can attend the UnConference?

A. Our immersive and collaborative conference encourages people with an interest in diversity, equity and inclusion (DEI) as well as diversity professionals to break away from the boredom of traditional conferences with a high degree of participation perfect for those who value learning, sharing, and networking with peers and colleagues across industries. 



Q. Can I share information about CCDI UnConference on my social platforms?

A. Yes! We encourage it.


Q. Do you have a hashtag that will be tied to the conference?

A. #CCDIUnConference



Q. Who do I contact with questions related to the event, tickets, and registration?

A. Please email [email protected]


Q. Employer Partners: Do you have questions about allocation of passes/discounts on additional tickets?

A. Contact your Partner Relations Manager. If you do not know who that is, please email [email protected]

For more information about CCDI UnConference 2024 please visit